'We don't want to die': What Ryanair crew member tells passengers when she's explaining why the flight is delayed for eight hours

I found this story on the front page of the Daily Mail and it has been written by Tom Wyke on 17^th January 2016.

v  Staff member told passengers that the flight to Belfast had been delayed

v  She said there was ice on the wings and 'we don't want to die'  

v  Passenger Ella Ryan videoed the shocking incident and posted online

v  Many of the passengers appear taken aback by the surprising announcement 

Passengers on board a delayed Ryanair flight were given a shock when a crew member announced they were not taking off from Glasgow due to ice on the wings and said 'we don't want to die.' 

The shocking announcement was made on board the Dublin-bound flight which was delayed for around eight hours.

Passenger Ella Ryan was so surprised by the incident and she posted a video of the moment on social media.

Ms Ryan said that delayed passengers were given various reasons for the holdup and claimed they were only given a £3.50 voucher. 

'All hell was breaking loose when a member of staff made this outrageous announcement.' she said. 

The story described how the disturbing message on the intercom 'only fuelled the already anxious and angry passengers'.

The passengers, including some children, can be heard reacting in a mixture of shock and amusement at the surprising nature of the announcement.

'We will be speaking to the crew member involved and apologise for the regrettable comment she made in the heat of the moment,' Ryanair said in a short statement.

This story caught my eye as Ryanair is an airline that I very often fly with and therefore, I was interested to see what has been said about them in the news as it could have had an effect on me. I personally think, that it was very wrong of the flight attendant to say this to the passengers as their job is to make sure everyone is safe and their journey is as relaxing and pleasant as possible, and with what has been done it would make them feel frightened and unsure of what is going on around them. In addition, now as this has been done, and the fact that it is spread around in the news, the company may start to loose out on customers who may feel as if they don't want the same thing to happen to them as well and so they will much rather purchase the same service from another airline.